Brief summary of some of the companies I’ve worked with and projects I’ve worked on.


The only BA in the company, helping the business to scale up by:

  • Designing and leading a major change project to move the company from a hero culture to a process driven business model.
  • Leading the collaborative design of a new Change and Support function and associated processes.
  • Leading a project on creating greater visibility of key business data

OVO Energy

Using a range of Business Analysis, Project Management and User Experience techniques, some of the projects I worked on included:

  • Establishing a group-wide community of change
  • Improving vulnerable customer experiences, data, services and processes
  • Developing internal tools for data mapping
  • Tariff compliance
  • Teaching and mentoring BA, PM and UX across the group

NHS Wales Informatics Service

Working on the Welsh Radiology Informatics Service, projects included:

  • Research in hospital and cancer centre radiology departments
  • System and readiness design of a new imaging archive
  • Writing Software Requirements Specifications for existing RadIS software


A small project with the team at Optimus whilst they were preparing to launch.

  • Mapping user flow
  • Data cleansing

For more details, check out my LinkedIn:

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